All of our web hosting accounts offer a no-fuss 100% money back guarantee so if you don’t like your account simply let us know. Please note that this offer excludes domain name fees.
If you already have a domain, we will require details of the domain or domains you wish to be hosted with us. We would also need your name and address for our customer records. If you are registering a domain name with us, we require the full name, address and telephone number of the registrant – this is a registration requirement.
Your web hosting account will normally be set up within 24 hours of us receiving your order. Many accounts are set up within 2 hours of receiving your order.
Domains are registered as soon as you order them, however it can take between 24 and 72 hours for them to become visible on the Internet.
Simple, click here to check for the availability of your domain.
Yes you will. If you purchase any qualifying web hosting package from our website, you can claim a FREE domain name as part of the package.
Yes, we accept transfers. Please check the server requirements for your current website or contact us if you are unsure whether our server will be appropriate for hosting your website.
Yes indeed you can. If you are not transferring the domain to us, all we need is the domain name so we can set up the hosting account for you. You would need to be able to change the nameserver records with your current domain registrar – you would nornally do this through your control panel. If you are in any doubt, we will endeavour to help you get up and running. You can also transfer your domain name to us, usually free of charge. We are happy to advise you on this if you need information.
Our nameservers are
ns.mainnameserver.com – IP address 82.110.105.2
ns2.mainnameserver.com – IP address 82.110.105.3
This is usually dependent on your current registrar. Once the transfer has been submitted, it can take anywhere from 24-72 hours. Please be aware that there are restrictions on some domain name transfers. These will have been made available to you when you purchased your domain product.
We will send you a “Welcome Email” which will provide you with all the login details necessary to administer your account through your control panel. It also includes details on FTP, email, etc.
Yes, every account comes with our custom-built control panel, allowing you to manage all the features of your web hosting account.
Yes, certainly, click here to try it out now
Yes, every account comes with a whole host of PHP and CGI scripts which you can easily install via your control panel with one click. Please click here to see the list of scripts which come with each package.
We support MySQL on Linux and MS SQL on Windows servers. MySQL is the world's most popular open source database, recognized for its speed and reliability and is included in all Linux packages. MS SQL databases can be purchased as an additional extra on Windows packages.
Yes, we support FTP with multiple FTP logins available on all accounts. for FTP access in our offices we use WS FTP Pro but there are many other FTP programs available such as CoreFTP (free).
Yes phpMyAdmin comes as part of your MySQL installation on all Linux server packages.
SSH access is accessible via your control panel, but conditions do apply. Please note that breach of these conditions will result in termination of your account without notice.
You will have access to various stats analysis tools from within your control panel. These are all included FREE with every web hosting account.
No, we do not allow these types of websites on our shared hosting servers. However, we do allow adult content on our dedicated servers as long as the content does not break any applicable laws. We do not allow sites whose primary purpose is file downloads or transfer. We have this restriction to ensure that all users receive fast, dependable service. A clear guideline can be found on our Terms and Conditions page.
Yes, we support ASP.net on all of our Windows server packages. Also, on Linux servers, we support an implementation of ASP – Sun ONE ASP (Chili!Soft ASP).
You have unlimited access to your account 24/7.
We can, for a monthly fee, arrange data backup of your websites if you so wish. We also provide, as part of our custom control panel, facilities for backing-up your site. We would recommend all clients make adequate back-up arrangements to protect their important data. Our servers are backed up every night but recovery of individual’s files is not a service we provide.
No, unlike some cheap and free hosting companies we have no need to put adverts on any of your sites.
Yes, you can upgrade to a new plan at anytime, plus we also offer enhancements which you may find useful.
You can use our shared SSL certificate which you can configure through your control panel. We can also offer an individual SSL certificate for customers.
We accept most online Credit and Debit cards through PayPal – you do not need a PayPal account to pay by this method.
Yes. All online payments are processed by PayPal – our third party payment processor – on their secure servers. As such we never see or have access to any credit card details.
Yes of course, you can host any type website as long as it falls within our Terms and Conditions.
Yes, most definitely. Our FDezine Web Design service is there for you and will be happy to give you a quote. Click here to visit our web design website.
Yes, we provide technical support 24/7 via our online ticket system. We also display the current system status on-site, plus we provide you with our "Support Database" which covers many common support issues and is fully searchable. To access our support page click here.