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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will show up. It contains exhaustive information about all the actions that you can carry out on the given page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast collection of instructional video clips demonstrating how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial video clips.


If you can't find the solution you need, have a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by real clients and offers practical solutions. We constantly update our Frequently Asked Questions database with new Q&A's in an attempt to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, we have a great team of customer support engineers available 24-7-365 and eager to assist you with any issue. Each trouble ticket you send will be answered within 1 hour (the average ticket response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 308267
Sales Lines Working Hours:
Monday to Friday:
09.00–23.00 GMT/UK
05.00–19:00 EST/USA
19.00–09.00 EST/AU
Check your server status
To check the status of your server if you think there is a problem, please go to: